Management Notes

A clear principles of management course for college and business students, with diagrams, worked examples and practice questions with answers.

What's inside
• Managers and management: organisations, levels of management, efficiency and effectiveness, the four functions, Mintzberg's roles and Katz's skills
• History of management thought: Taylor and scientific management, the Gilbreths, Fayol's 14 principles, Weber's bureaucracy, the Hawthorne studies, Theory X and Y, systems and contingency approaches, and quality management (Deming, Juran, TQM, Six Sigma, lean)
• Culture and environment: Schein's levels of culture, stakeholders, environmental uncertainty, PESTEL and SWOT analysis
• Global management: ways of going international and Hofstede's cultural dimensions
• Ethics and social responsibility: views of CSR, Carroll's pyramid, ethical frameworks, sustainability and the triple bottom line
• Decision making: the rational process, bounded rationality, decision biases, group techniques, expected value and decision trees
• Planning: why and how to plan, types of plans, SMART goals and management by objectives
• Strategic management: the strategy process, Porter's five forces and generic strategies, the BCG matrix and the Ansoff matrix
• Organising: specialisation, departmentalisation, span of control, centralisation and organisation structures
• Human resource management: planning, recruitment, selection, training, appraisal and pay
• Leading: Maslow, Herzberg, McClelland, expectancy, equity and goal-setting theories, job design, leadership theories, power, communication and teams (Tuckman's stages)
• Controlling: the control process, feedforward, concurrent and feedback control, the balanced scorecard, Gantt charts, critical path, quality tools and EOQ
• Change and innovation: Lewin's and Kotter's models, resistance to change, disruptive innovation and diffusion of innovations
• A glossary of over 100 key terms

Learn by example
• Short invented examples from shops, hospitals, factories and start-ups
• Original diagrams such as org charts, the BCG and Ansoff matrices, the five forces, decision trees, the managerial grid and Gantt charts
• Worked calculations for decision matrices, expected value, span of control, motivating potential score, critical path and EOQ
• Tap-to-reveal practice questions with answers on every topic

Who it is for
Students taking a first course in principles of management or business administration, and anyone who wants to understand how organisations are managed.

Easy to use
• Works offline: all content is built into the app
• Available in 8 languages: English, Español, Português, Français, Deutsch, العربية, हिन्दी and Bahasa Indonesia
• Search every page at once
• Clean, modern design with dark mode

Theories are attributed to their original authors and checked against standard sources such as OpenStax Principles of Management.

This is an independent study aid and is not affiliated with any textbook publisher.